Decore-Ative Specialties manufactures and ships un-finished wood products nationwide. Once out products are received, it is impossible for us to monitor the conditions under which they are kept. We provide special handling instructions with every order, to minimize any warping, twisting or cracking due to conditions beyond our control. Claims on any order or material discrepancies must be made within 2 weeks after receipt of order & prior to hinging, hanging, or finishing. Doors will not be returned without prior written approval. Doors must be returned in their original condition to the offices of Decore-Ative Specialties for inspection. Any items that has been hinged, hung or finished, show signs of exposure to moisture, heat or sun, show signs of job site neglect or is modified in any way shall be deemed accepted by the buyer and voids any warranty. If or product is handled in accordance with our recommended guidelines, most problems will be minimized. Remember, you are dealing with an unfinished wood product that will warp, twist or crack within 24 hours if not treated or handled properly.
Limitations on the Warranty. The warranty does not cover: (a) normal wear and tear; (b)damage through abuse, neglect, misuse, or as a result of any accident or act of God; (c) improper installation or maintenance; (d) commercial, industrial, institutional or other nonresidential use; or (e) products altered without TDD Hardware’s prior written consent. This warranty is not transferable.